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Reviews

Star Rating:

***** Appliance & Fireplace Repair of Des Moines is rated 5.0 out of 5 stars, based on 137 reviews!

  • *****

    Our dryer quit working and we called Petr. He arrived within 30 minutes and had a significant problem corrected within an hour. Very responsive, very thorough, and very reasonable. I will highly recommend him!

  • *****

    Peter was very professional and efficient. He figured out our issue and quickly repaired it. Will definitely use again.

  • *****

    Peter really helped us out when we were in a bind. Fridge was acting up and we were due to travel. On a Saturday morning, Peter took my call and gave tips on troubleshooting the problem because he wouldn't be able to come out until Monday. His diagnosis was spot-on and we fixed our problem that day with his advice. He never had to come out and wouldn't accept any payment when I called back. I guess this review is the only way I can pay him back. His number is saved and he'll be the first call for any of our future needs!

  • *****

    I called Peter to service my gas dryer and fireplace insert. He came out right away, was well equipped, very knowledgable, very efficient, courteous AND..very informative to me about my appliances, which to me is a real plus.
    I highly recommend his services and will not hesitate to call him next time I need repair/maintenance work done.
    Amy Parker (Urbandale)

  • *****

    Peter did an excellent job with our fridge when it decided to stop working. His communication skills are A+. He notifies you before arrival and will explain the issue thoroughly so you can understand what happened and strives to make sure the customer is satisfied.

    Highly recommended!

  • *****

    Professional, prompt, experienced.

  • *****

    Called in Sunday. Out on Monday. Quick Reliable, and reasonable.

    Will call again whenever I have a need.

    Bob Damstetter
    Ankeny Iowa

  • *****

    I have used Appliance repair on multiple occasions and I have always had a great experience. Very knowledgeable and prices are much better than competitors. Peter came out to fix my dryer and also my fireplace. I will never use another repair company again.

  • *****

    They were fast, very fair, and respected what we wanted to do. I would use them again & recommend them to others.

  • *****

    Great communication and fast response time. Professional and knowledgeable. Lower diagnostic charge than bigger competitors.

  • *****

    Peter came out for a house call, absolutely loved his quick, efficient work and great personality. We was very professional and was in and out within 30 minutes. I highly suggest him to anyone in the Des Moines metro area! Pricing was reasonable as well! 2 thumbs up!!

  • *****

    Very fast response! Repair finished quickly! Highly recommend.

  • *****

    Peter is very professional and reasonable. I appreciated his fast service. Do give him a call when you need an appliance repairman.

  • *****

    I called this morning & was able to get to our house in a couple hours to help me out. He's very punctual, has wonderful customer service, explains the issue & what he's fixing, and honest. Definitely recommend!

  • *****

    Simply the best, Peter came over, when he said he would, diagnosed the situation, explained it to me (in
    detail).
    He immediatey fixed the switch on the refrigerator, and had it running smoothly in no time! "I will be a customer of his for as long as he's willing to help me out!"
    Thanks so much!

  • *****

    We have used him twice. Once a couple years ago and I forgot to write a review, this time I can't forget. I wasn't here but my GF said he was in and out in under 30 minutes with repairing our fridge that almost started on fire yesterday. Called him last night, he was here today and all good. I will always call him first for his promptness, politeness and quality work.

  • *****

    I had Peter come out due to an issue with my dryer. He worked around a few rescheduling issues which I greatly appreciated. The issue turned out to be a wiring problem and not with the dryer itself but he was still able to get it fixed for me. Definitely recommend and will utilize his service again for any future appliance issues I have!

  • *****

    Peter came a couple weeks ago and did work to our Samsung refrigerator. Its been working fine perfectly ever since. Hes friendly and he gets the job done fast. I highly recommend .

  • *****

    With a last minute refrigerator problem at our rental property Peter was able to arrive in less that 12 hours (others were days or weeks out!) and knock out the problem within a couple hours which included a trip to pick up the part. Will definitely be keeping his number for future issues!

  • *****

    I called, and within a few hours my dryer was repaired with no fuss whatsoever. Fast, efficient service. I would highly recommend.

  • *****

    Peter was great! Highly recommend. He was very efficient-ordered the part I needed and fit me in to replace it.

  • *****

    We had Peter come out to look at our fireplace as it was giving off a strong gas odor. He diagnosed a loose hose connection and fixed it. Did a number of leakage tests after completing the repair to ensure everything was functioning properly. Our pilot has been lit since he was here and not a hint of gas smell. When finished with the fireplace, I mentioned that my ice maker in my fridge had stopped working. He replaced that too in less than 30 minutes! We now have a fireplace we can use and a functioning ice maker. Highly recommend Peter. Very reasonably priced. We will definitely call him again if ever needed.

  • *****

    Very impressed with this business. The owner quickly set up an appointment and even came out in the middle of a snowstorm for no extra fee. The work was professional, efficient, and of good value. The owner was extremely personable and genuinely cared about his customers. He caught something in our fireplace that our inspector missed. Would recommend for any fireplace or appliance repairs.

  • *****

    Very fast, great work, fair prices, and great customer service.

  • *****

    Very personable, polite and fair prices. Quick service.

  • *****

    Texted me before he came and fixed my fireplace within a few minutes. Great service.

  • *****

    Outstanding service and fast! Fixed my fireplace, was honest about the problem, and explained what he was doing and what the cost would be ahead of time. Couldnt ask for more.

  • *****

    I had another company "diagnosis " my dryer issues. Their diagnoses required a part be ordered. Part has been on back order. Called Peter and he promptly came out.and diagnosed the dryer problem and it was a completely different diagosnis and within 30 minutes he had my dryer up and working !! Thank you for your honesty and professional services. I highly recommend this company!

  • *****

    Petr was great! He showed me what was wrong with my fireplace, fixed it, and improved how it runs. I'll definitely call him again if I need appliance repair in the future.

  • *****

    Peter is such a super guy. He came out and repaired my fireplace after the gas valve broke this past winter. Cant recommend this company enough. Thank you!!

  • *****

    He arrived at specified time and began diagnosis. Within a short period he had verified the complaint and diagnosed the problem. A recommended solution was discussed and he went ahead with repairs with my approval. He also discussed with us further about other problems it could have been related to this repair and informed us that this was the first step, which I appreciated. He then made the repairs and assmbled the fridge. Spoke with us about what to expect and even helped us with finding a replacement broken shelf we had. About all I can say now is, our fridge now works and I wouldn't hesitate calling him again for and further repairs.

  • *****

    They serviced an uncommon gas fireplace for me that was wasn't lighting. Very satisfied with the service and price. Highly recommend

  • *****

    Great service at a great price. I liked that he communicated when he was arriving. Highly recommend!

  • *****

    I had a great experience with this company. Peter was professional and communicative. I highly recommend. My fireplace was not functioning properly. The problem was diagnosed in no time and fixed. Thank you, Peter.

  • *****

    Good experience

  • *****

    Peter fixed our dryer after it stopped heating up. The price was $250.00 for parts/labor. Thank you for being available.

  • *****

    Immediately response upon inquiry. He was so fast and great, there will be no other person I would call for any future repair needs. HIGHLY (ABSOLUTE) recommendation to EVERYONE.

    We had another company come in to check it out and they charged not only for the visit, but a price that costs as much as buying a new appliance. Ridiculous. Needless to say, I will never use any other person/company.

  • *****

    Great honest service.

  • *****

    Fast and friendly. Really pleased with the service.

  • *****

    Peter was fantastic! He came out same day, diagnosed and fixed the issue with our fireplace in less than an hour. He was very knowledgeable and was obviously very experienced.

  • *****

    Peter was timely, neat and clean in his work. Most of all he was very good at what he does fixes appliances, and we now have 2 working fireplaces. Thanks, will use your services again. Peter Urbandale IA

  • *****

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  • *****

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  • *****

    Fast and awesome service, very affordable. Peter was out and fixed my gas fireplace the same day. He was very pleasant and efficient. i would highly recommend!

  • *****

    Petr was great! He showed me what was wrong with my fireplace, fixed it, and improved how it runs. I'll definitely call him again if I need appliance repair in the future.

  • *****

    I had another company "diagnosis " my dryer issues. Their diagnoses required a part be ordered. Part has been on back order. Called Peter and he promptly came out.and diagnosed the dryer problem and it was a completely different diagosnis and within 30 minutes he had my dryer up and working !! Thank you for your honesty and professional services. I highly recommend this company!

  • *****

    Peter came out the same day I called. He found out the problem and repaired it within 30 minutes. The price was very reasonable. I am completely satisfied and would call him again.

  • *****

    Peter was very nice and found the problem rightway. I would call him back the time i need any of my appliances serviced. GOOD JOB!

  • *****

    I called Peter to service my gas dryer and fireplace insert. He came out right away, was well equipped, very knowledgable, very efficient, courteous AND..very informative to me about my appliances, which to me is a real plus.
    I highly recommend his services and will not hesitate to call him next time I need repair/maintenance work done.
    Amy Parker (Urbandale)

  • *****

    Prompt service! Every repair and price was fair and described in detail so we could make decisions before work was done. Service man went above and beyond to make sure our dryer was working to it's fullest and safely. Will definitely share this contact with others and will use again if the need arises!

  • *****

    Great service! Quick response time and informs you honestly of the real problem!

  • *****

    I called Peter to fix my dishwasher. He was fast, reliable, affordable, communicative, and professional. I was comfortable having him in my home alone during the repair job. He did fabulous work! It was a great customer service experience! I highly recommend him for repairs to you and anyone you know. It's nice to know there are people out there that you can trust to get the job done right! I support local and hard working small companies that value the customer. Peter of Appliance & Fireplace Repair is one of them!

  • *****

    Our family had a great experience with an Appliance Repair of Des Moines. Peter was very friendly and and you can tell he knows what he is doing! I would highly recommend him!

  • *****

    Great job. On time, fixed frig at a reasonable price. Very polite and helpful. I will be calling him again for the next job.

  • *****

    Peter did an excellent job with our fridge when it decided to stop working. His communication skills are A+. He notifies you before arrival and will explain the issue thoroughly so you can understand what happened and strives to make sure the customer is satisfied.

    Highly recommended!

  • *****

    Very professional job was kinda difficult but he got it done I was very pleased with his work

  • *****

    Peter was great. He adjusted my appointment time to fit my schedule and looked at preventative maintence too. He did quality work and good timing too. Would recommend

  • *****

    Peter did a wonderful job. Arrived on time, quickly fixed our fridge for an affordable price, was very pleasant! Plan on calling him soon to check and clean our fireplace.

  • *****

    I wouldn't hesitate to recommend Peter to anyone for for his repair service. We set up a time that was convenient for me, unlike the other repair services that quote a four hour window to arrive. He quickly diagnosed and repaired my dryer at a reasonable price.

  • *****

    Did a great job and was quick with diagnosing the problem and getting it fixed!

  • *****

    Peter diagnosed the refrigerator problem and ordered the correct part. Very flexible with scheduling the appointments. I would use his again.

  • *****

    Professional, prompt, experienced.

  • *****

    Peter was friendly, quickly diagnosed the problem, and provided good advice.

  • *****

    Great service at a fair cost. Peter was easy to work with and schedule an appointment. He got my fridge and freezer working good as new. He also explained what was wrong and how he fixed it. I appreciate him taking the time to explain the issue to me and would definitely recommend him to friends, family and co-workers.

  • *****

    Peter was extremely helpful. I put in a request first thing this morning and he had our washing machine fixed before noon the same day. Great help and excellent customer service!

  • *****

    Great experience! Fast service and fixed the same day!! I would recommend!!

  • *****

    He was prompt, courteous, professional, and affordable.
    I called to diagnose a refrigerator not cooling. Peter quickly discovered the problem was a bad compressor and not worth repairing. His service charge was fair. I would use again.

  • *****

    Petr did a great job! Very trust worthy, and will work with you about a price.

  • *****

    I've been a homeowner for 40 years and have used many different appliance repair services...This repair service is the best price and fastest service I've ever had ! Peter is knowledgeable and friendly and repaired my refrigerator in short order. I will keep his phone number on "auto dial" and strongly recommend his company to others

  • *****

    Very professional! Arrived in a timely manner! I would recommend this company to all!

  • *****

    Our dryer started making a bad sound on Sunday and I called Peter and he was out the next day and got it fixed within 30 mins. Thank you sir for working me in so fast and getting the job done! You will get my business again!! Keep up the good work!

  • *****

    Real nice and knowledgeable got right to work and really fair on pricing I would recommend to anybody

  • *****

    I highly recommend Appliance & Fireplace Repair of Des Moines. My husband and I are newer to the area, so when our refrigerator stopped working, we relied on reviews to lead us to a qualified service provider. Peter was fantastic to work with. It's no wonder why his ratings are so great! He is honest and follows through with what he says, not to mention he is very good at what he does and works very quickly. We can't say enough great things about Peter and Appliance & Fireplace Repair of Des Moines!!!

  • *****

    Called in Sunday. Out on Monday. Quick Reliable, and reasonable.

    Will call again whenever I have a need.

    Bob Damstetter
    Ankeny Iowa

  • *****

    I have used Appliance repair on multiple occasions and I have always had a great experience. Very knowledgeable and prices are much better than competitors. Peter came out to fix my dryer and also my fireplace. I will never use another repair company again.

  • *****

    Friendly and fast service. Very honest. Strongly recommend.

  • *****

    Was quick and very reasonably priced. Fixed our gas fireplace within a ten minutes and was very thorough when explaining what the issue had been. Highly recommend.

  • *****

    They were fast, very fair, and respected what we wanted to do. I would use them again & recommend them to others.

  • *****

    Great communication and fast response time. Professional and knowledgeable. Lower diagnostic charge than bigger competitors.

  • *****

    Peter came out for a house call, absolutely loved his quick, efficient work and great personality. We was very professional and was in and out within 30 minutes. I highly suggest him to anyone in the Des Moines metro area! Pricing was reasonable as well! 2 thumbs up!!

  • *****

    Very fast response! Repair finished quickly! Highly recommend.

  • *****

    From my first inquiry (via their online web form), I heard back quickly and then was able to arrange a service for the next day. Peter the technician was very professional, very efficient and very informative. He fixed the light inside my refrigerator very quickly and then moved on to cleaning, servicing and getting my gas fireplace to ignite more rapidly than it had been. At each point - before doing the work - he told me exactly how much he'd charge. Not only did he fix the fireplace but he explained exactly how it worked, what he was finding, what the likely cause of the slow ignition was, and steps that he could take to remedy. I was very impressed by his knowledge, his efficiency, and of course his work. Highly recommend.

  • *****

    Peter is very professional and reasonable. I appreciated his fast service. Do give him a call when you need an appliance repairman.

  • *****

    Fantastic experience! So relieved to have my dryer up and running again. He was able to come the same morning I called. Thank you!

  • *****

    Very fast and affordable service. Very polite and did what was needed without the add-ons some other companies push. Highly recommended. I will definitely use him again when needed.

  • *****

    I called this morning & was able to get to our house in a couple hours to help me out. He's very punctual, has wonderful customer service, explains the issue & what he's fixing, and honest. Definitely recommend!

  • *****

    Simply the best, Peter came over, when he said he would, diagnosed the situation, explained it to me (in
    detail).
    He immediatey fixed the switch on the refrigerator, and had it running smoothly in no time! "I will be a customer of his for as long as he's willing to help me out!"
    Thanks so much!

  • *****

    Top notch communication - he knows his stuff. Will be my first call next time I need anything looked at.

  • *****

    Start here, Peter is your best bet and will fix your problem at a fair price. Also his schedule is super flexible and his workmanship exceeds expectations.

  • *****

    Great communication from the very start. Came in and diagnosed the problem rather quickly. Had the part with him, happily. Patrick let me know the cost, which was very fair, and promptly replaced it. Would not call or recommend anyone else. Thanks again Patrick!!!

  • *****

    Peter came out and fixed my Dryer on a Saturday. He was prompt polite and got the job done fast . His price was standard and just what I'd expect .

  • *****

    We have used him twice. Once a couple years ago and I forgot to write a review, this time I can't forget. I wasn't here but my GF said he was in and out in under 30 minutes with repairing our fridge that almost started on fire yesterday. Called him last night, he was here today and all good. I will always call him first for his promptness, politeness and quality work.

  • *****

    I had Peter come out due to an issue with my dryer. He worked around a few rescheduling issues which I greatly appreciated. The issue turned out to be a wiring problem and not with the dryer itself but he was still able to get it fixed for me. Definitely recommend and will utilize his service again for any future appliance issues I have!

  • *****

    Peter came a couple weeks ago and did work to our Samsung refrigerator. Its been working fine perfectly ever since. Hes friendly and he gets the job done fast. I highly recommend .

  • *****

    With a last minute refrigerator problem at our rental property Peter was able to arrive in less that 12 hours (others were days or weeks out!) and knock out the problem within a couple hours which included a trip to pick up the part. Will definitely be keeping his number for future issues!

  • *****

    I called, and within a few hours my dryer was repaired with no fuss whatsoever. Fast, efficient service. I would highly recommend.

  • *****

    Peter was great! Highly recommend. He was very efficient-ordered the part I needed and fit me in to replace it.

  • *****

    We had Peter come out to look at our fireplace as it was giving off a strong gas odor. He diagnosed a loose hose connection and fixed it. Did a number of leakage tests after completing the repair to ensure everything was functioning properly. Our pilot has been lit since he was here and not a hint of gas smell. When finished with the fireplace, I mentioned that my ice maker in my fridge had stopped working. He replaced that too in less than 30 minutes! We now have a fireplace we can use and a functioning ice maker. Highly recommend Peter. Very reasonably priced. We will definitely call him again if ever needed.

  • *****

    Very impressed with this business. The owner quickly set up an appointment and even came out in the middle of a snowstorm for no extra fee. The work was professional, efficient, and of good value. The owner was extremely personable and genuinely cared about his customers. He caught something in our fireplace that our inspector missed. Would recommend for any fireplace or appliance repairs.

  • *****

    Very fast, great work, fair prices, and great customer service.

  • *****

    Very personable, polite and fair prices. Quick service.

  • *****

    Texted me before he came and fixed my fireplace within a few minutes. Great service.

  • *****

    Outstanding service and fast! Fixed my fireplace, was honest about the problem, and explained what he was doing and what the cost would be ahead of time. Couldnt ask for more.

  • *****

    Peter was amazing not only top end service but great conversation highly recommended

  • *****

    Peter was amazing! Next day service and repaired my oven very quickly! I recommend him to anyone in need of appliance repair! Fast and reasonable pricing! Thank you!

  • *****

    I called on Thursday, and someone was here by Friday to fix a leaking ice maker. He obviously knew exactly what to do, did the job quickly and efficiently, and charged what seemed to be a fair price for this type of work. I'm very pleased and will call this company again for any future appliance repairs.

  • *****

    Peter was great! Our freezer quit working and we contacted Peter. He was very busy but managed to squeeze us in for repair. He went above and beyond what we expected. He explained everything to us and gave us options on repairs. Very professional and clean work. Will not hesitate to call him for any appliance repair needs! We give him 5 stars. Strongly Recommend.

  • *****

    Very professional and kind will use again if there is the need in the future.

  • *****

    Peter was great ! Friendly and went right to work and fixed my gas fireplace. Knew exactly what was wrong and fixed it. He also checked my stove and dishwasher out. He was very honest and recommended things to save me money. I would differently recommend him.

  • *****

    The serviceman was friendly and really fast with fixing my dishwasher latch. The pricing was reasonable, also.

  • *****

    Great experience! Fast service and fixed the same day!! I would recommend!!

  • *****

    Was quick and very reasonably priced. Fixed our gas fireplace within a ten minutes and was very thorough when explaining what the issue had been. Highly recommend.

  • *****

    Friendly and fast service. Very honest. Strongly recommend.

  • *****

    I have used Appliance repair on multiple occasions and I have always had a great experience. Very knowledgeable and prices are much better than competitors. Peter came out to fix my dryer and also my fireplace. I will never use another repair company again.

  • *****

    Called in Sunday. Out on Monday. Quick Reliable, and reasonable. Will call again whenever I have a need. Bob Damstetter Ankeny Iowa

  • *****

    Real nice and knowledgeable got right to work and really fair on pricing I would recommend to anybody

  • *****

    I highly recommend Appliance & Fireplace Repair of Des Moines. My husband and I are newer to the area, so when our refrigerator stopped working, we relied on reviews to lead us to a qualified service provider. Peter was fantastic to work with. It's no wonder why his ratings are so great! He is honest and follows through with what he says, not to mention he is very good at what he does and works very quickly. We can't say enough great things about Peter and Appliance & Fireplace Repair of Des Moines!!!

  • *****

    Our dryer started making a bad sound on Sunday and I called Peter and he was out the next day and got it fixed within 30 mins. Thank you sir for working me in so fast and getting the job done! You will get my business again!! Keep up the good work!

  • *****

    Quick response time and quick and efficient service. Friendly service. Highly recommend

  • *****

    I've been a homeowner for 40 years and have used many different appliance repair services...This repair service is the best price and fastest service I've ever had ! Peter is knowledgeable and friendly and repaired my refrigerator in short order. I will keep his phone number on "auto dial" and strongly recommend his company to others

  • *****

    Best service in the metro area ! I was very impressed with Peter...friendly, knowledgeable, and right on time ! I will definitely call him again for appliance repair and I will recommend his service to my friends.

  • *****

    He was prompt, courteous, professional, and affordable. I called to diagnose a refrigerator not cooling. Peter quickly discovered the problem was a bad compressor and not worth repairing. His service charge was fair. I would use again.

  • *****

    Peter was extremely helpful. I put in a request first thing this morning and he had our washing machine fixed before noon the same day. Great help and excellent customer service!

  • *****

    Great service at a fair cost. Peter was easy to work with and schedule an appointment. He got my fridge and freezer working good as new. He also explained what was wrong and how he fixed it. I appreciate him taking the time to explain the issue to me and would definitely recommend him to friends, family and co-workers.

  • *****

    Peter diagnosed the refrigerator problem and ordered the correct part. Very flexible with scheduling the appointments. I would use his again.

  • *****

    Peter did a wonderful job. Arrived on time, quickly fixed our fridge for an affordable price, was very pleasant! Plan on calling him soon to check and clean our fireplace.

  • *****

    Peter was great. He adjusted my appointment time to fit my schedule and looked at preventative maintence too. He did quality work and good timing too. Would recommend

  • *****

    I wouldn't hesitate to recommend Peter to anyone for for his repair service. We set up a time that was convenient for me, unlike the other repair services that quote a four hour window to arrive. He quickly diagnosed and repaired my dryer at a reasonable price.

  • *****

    Peter did an excellent job with our fridge when it decided to stop working. His communication skills are A+. He notifies you before arrival and will explain the issue thoroughly so you can understand what happened and strives to make sure the customer is satisfied. Highly recommended!

  • *****

    Our family had a great experience with an Appliance Repair of Des Moines. Peter was very friendly and and you can tell he knows what he is doing! I would highly recommend him!

  • *****

    Great job. On time, fixed frig at a reasonable price. Very polite and helpful. I will be calling him again for the next job.

  • *****

    I called Peter to fix my dishwasher. He was fast, reliable, affordable, communicative, and professional. I was comfortable having him in my home alone during the repair job. He did fabulous work! It was a great customer service experience! I highly recommend him for repairs to you and anyone you know. It's nice to know there are people out there that you can trust to get the job done right! I support local and hard working small companies that value the customer. Peter of Appliance & Fireplace Repair is one of them!

  • *****

    Prompt service! Every repair and price was fair and described in detail so we could make decisions before work was done. Service man went above and beyond to make sure our dryer was working to it's fullest and safely. Will definitely share this contact with others and will use again if the need arises!

  • *****

    Great service! Quick response time and informs you honestly of the real problem!

  • *****

    Peter was very nice and found the problem rightway. I would call him back the time i need any of my appliances serviced. GOOD JOB!

  • *****

    I called Peter to service my gas dryer and fireplace insert. He came out right away, was well equipped, very knowledgable, very efficient, courteous AND..very informative to me about my appliances, which to me is a real plus. I highly recommend his services and will not hesitate to call him next time I need repair/maintenance work done. Amy Parker (Urbandale)

  • *****

    Peter came out the same day I called. He found out the problem and repaired it within 30 minutes. The price was very reasonable. I am completely satisfied and would call him again.